Journal Publications

Silver Travel in Golden Age: How Virtual Travel Guided by GenAI-Enabled Avatars Boost Well-Being for Older Adults

Liu, J., Hao, F., Back, K. J., Zhang, C., & Aman, A. M.
Journal of Travel & Tourism Marketing, 42(3), 267–281, 2025
ABS 2ABDC A

Extending the Senior Technology Acceptance Model: The Role of Emotional Connection in Avatar-Guided Virtual Tourism

Hao, F., Ng, W. L., Liu, J., Back, K. J., & Chon, K. K. S.
Tourism Review, Vol. ahead-of-print No. ahead-of-print, 2026
ABS 2ABDC A

Exploring the Drivers of Customer Experience Quality in Smart Hotels: A Content and fsQCA Approach

Qiu, X., Hao, F., Kong, H., Wang, K., Liu, S., & Liu, J.
Journal of China Tourism Research, 22(1), 278–303, 2026
ABS 1ABDC B

Conferences

GLOTECH 2025

Unleashing the Transformative Power of Tokenized Rewards in Customer Loyalty Programs

Liu, J., Hao, F., & Aman, A. M. · September 2025 · Las Vegas, United States
GLOTECH 2025

Decoding Non-Verbal Communication in Guest-Robot Interactions

Aman, A. M., Hao, F., & Liu, J. · September 2025 · Las Vegas, United States
GMC 2025

Blockchain-Visualized Sustainability in Tourism Souvenirs

Liu, J., Hao, F., & Aman, A. M. · July 2025 · Hong Kong S.A.R., China
GMC 2025

Entertainment vs. Information: Investigating Guest Engagement and Interaction Patterns with Hotel Robots

Aman, A. M., Hao, F., & Liu, J. · July 2025 · Hong Kong S.A.R., China
COAST 2024

A Bibliometric Analysis of Environmental, Social, and Governance (ESG) in the Hospitality and Tourism

Liu, J., Hao, F., & Aman, A. M. · October 2024 · Weihai, China
COAST 2024

A Bibliometric Review on Employee Well-Being in Hospitality and Tourism Research

Aman, A. M., Hao, F., & Liu, J. · October 2024 · Weihai, China
IMPACT 2024

A Bibliometric Review on ESG in Hospitality and Tourism Research

Liu, J. & Hao, F. · October 2024 · Hong Kong S.A.R., China
28th NTPSS 2021

How Do Controversies and Uncertainties Affect Science Communication — The Topic of Sugar Substitute as an Example

Liu, J. · November 2021 · Beijing, China
8th NSCS 2021

Analyzing the Science Communication Phenomena and Controversies of Sugar Substitutes from a Social Context Perspective

Liu, J. · 2021 · Shenzhen, China

Research Grants

HKD 500,000

Smart Buffet: AI and IoT for Sustainable Food Waste Reduction

Role: Co-Investigator · Project ID: P0057953
Funding: Hotel ICON Research Funding Scheme · Duration: September 2025 – August 2028
50,000 RMB

Science Communication on Sugar Substitutes in China

Role: Principal Investigator · Project ID: kxyjs-202006
Funding: China Association for Science and Technology · Duration: July 2020 – May 2022

Ad Hoc Reviewer

Asia Pacific Journal of Tourism Research
Tourism Review
IMPACT 2024 Conference